Call Us: (574) 295-2233 - Email: wte@walerko.com

Machine Shop FAQs

What Makes Our Machine Shop Different?

Extreme Teamwork.   Extreme Equipment.   Extreme Quality.

What is your quote process?
  • Email to your sales engineer or wte@walerko.com
  • Due date on RFQs is noted and sent to estimating department
  • Quote is entered into estimating software
  • Estimating engineer estimates the labor and material
  • Quote is finalized by our company owner and emailed to customer with price and lead time

 

What is your order process?
  • Purchase order contract review
  • Job process write up
  • Equipment scheduling
  • Material procurement
  • Purchase order acknowledgement
How do you handle post sale service?
  • Sales engineer field follow up appointment
  • Ensure we are providing value in price, quality and lead time
  • Yearly customer feedback surveys
Do you track on-time delivery?

On-time deliveries are tracked by customer.

Do you track your quality rating?

Yes, we calculate our quality rating on a quarterly basis.

Did you get your answer?

If you need more assistance, we’ll be glad to help. Please click the “get in touch” button below and one of our team members will get in touch with you.

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